Mubashir Shaikh - Director of Resource Planning | Mubashir Shaikh- Director of Resource Planning

18+ years of successful planning experience with savings more than $100 million justifies my capability to steer organization in critical time for sustainability and save jobs in a long term.

Education

2005 - 2012

Masters degree in Economics and a Bachelors degree in Finance.

PMP, AGILE, SIX SIGMA, Audit Risk

Skills

Few Brands that I served and helped them achieve EXCELLENCE...

Certificates

Planning: Implemented a plan to increase customer retention by 10%, which resulted in a 12% increase in customer retention.

Scheduling: Reduced scheduling conflicts by 20% by implementing a more efficient scheduling software.

Reports: campaign that increased website traffic by 25%.

Analysis: Identified a defect in the manufacturing process that was costing the company $10,000 per week.

Finance: Increased cash flow by 20% by negotiating better terms with suppliers.

CRM Software: Increased customer lifetime value by 15% by implementing a personalized marketing campaign.

Payroll Software: Reduced payroll errors by 13% by implementing a new payroll software system and Logic.

Marketing: Increased website traffic by 25% by implementing a targeted SEO campaign and increased ROI by 14%.

Man with multiple Skills....

Business Analysis, Manpower Planning, Scheduling,

EXPERIENCE

Revolutionizing supply chain management, my creation integrated AI, blockchain, and IoT. Predictive analytics ensured precise demand forecasting, while blockchain enhanced transparency and trust.

Real-time monitoring through IoT sensors enabled quick response to disruptions. A user-friendly dashboard and cloud-based collaboration streamlined operations, optimizing efficiency and reducing costs for businesses.

Pioneering project management evolution, my creation seamlessly merged AI capabilities with intuitive interfaces.

Dynamic scheduling algorithms allocated resources efficiently, while machine learning empowered precise project timeline predictions.

Real-time progress updates and automated communication channels streamlined workflows, guaranteeing timely project delivery.

The user-centric design and cloud-based collaboration redefined project management, fostering seamless teamwork and consistently successful project outcomes.

SUPPLY CHAIN

PROJECT MANAGEMENT

CUSTOMER EXPERIENCE

woman in black headphones holding black and silver headphones

I have spearheaded the development and implementation of global contact center strategies that have delivered exceptional customer experiences while optimizing costs and improving operational efficiency.

My expertise extends to designing and managing multichannel contact centers, including voice, chat, and email, across eight countries and three continents.

I have effectively established outsourced contact centers in strategic locations, leveraging lower labor costs while maintaining high-quality customer service standards. Additionally, I have implemented real-time KPI tracking and monitoring tools to gain actionable insights into agent performance, customer satisfaction, and overall contact center effectiveness. My contributions have resulted in significant cost reductions without compromising customer satisfaction.

STARTUPs

HIZEEM, your go-to marketplace for cutting-edge engineering products! We curate a diverse range of high-quality solutions, from innovative tools to advanced machinery, connecting engineers, and industry professionals with the latest technological advancements. Elevate your projects with HIZEEM seamless platform, where excellence meets efficiency in every purchase. Upgrade your engineering experience with us!

HIZEEM

MIZEEM, a groundbreaking project redefining home-ownership.

It offers a unique opportunity to buy a house on shares, revolutionizing the real estate landscape. With a vision to make housing accessible to all, MIZEEM empowers individuals to invest in their dream homes collaboratively, turning aspirations into shared realities. Welcome to a new era of inclusive home-ownership with us.

MIZEEM

white high rise building under blue sky during daytime

Designed yearly sale plan of $150 million budget and executed successfully with a team size of 12+ and 6000+ FTEs across 2 Continents and 8 countries.

Collaborated with cross-functional teams to ensure seamless project execution and timely delivery.

Project Yellow Friday Sale noon.com

Dubai

Reviews

"Mubashir is an exceptional leader with a keen eye for detail. His strategic planning and execution skills have greatly benefited our organization."

Bhushan Sood - Head of Operations noon.com

"Working with Mubashir was a game changer for our company. His innovative ideas and problem-solving approach have revolutionized our business."

Syed Ibrahim - Director of Operations FLIPKART.com

"Mubashir's ability to analyze data and make quick decisions has been instrumental in driving our company's growth and success."

Chris - Senior Director FIRSTDATA

"I highly recommend Mubashir for his professionalism, expertise, and dedication to delivering outstanding results."

Doug Casterton - Head of CX Getyourguide.com

Contact

For inquiries or collaboration opportunities, please feel free to get in touch.